{
  "openapi": "3.1.0",
  "info": {
    "title": "TryDesk delivery API",
    "version": "1.0.0",
    "description": "Server-to-server text delivery. Claims are scoped to one integration. Start before sending to provider; complete with stable provider IDs; ambiguous outcome must be unknown. JSON <=65536 bytes. See outgoing-delivery-api.md."
  },
  "servers": [
    {
      "url": "https://api.trydesk.io"
    }
  ],
  "paths": {
    "/v1/deliveries/claim": {
      "post": {
        "operationId": "claimDelivery",
        "security": [
          {
            "integrationKey": []
          }
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "additionalProperties": false,
                "required": [
                  "deliveryId",
                  "requestId"
                ],
                "properties": {
                  "deliveryId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "requestId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  }
                }
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Success. See outgoing-delivery-api.md for response states.",
            "content": {
              "application/json": {
                "schema": {
                  "oneOf": [
                    {
                      "type": "object",
                      "required": [
                        "status",
                        "reason"
                      ],
                      "properties": {
                        "status": {
                          "const": "skip"
                        },
                        "reason": {
                          "type": "string"
                        }
                      }
                    },
                    {
                      "type": "object",
                      "required": [
                        "status",
                        "leaseId",
                        "leaseExpiresAt",
                        "message"
                      ],
                      "properties": {
                        "status": {
                          "const": "ready"
                        },
                        "leaseId": {
                          "type": "string"
                        },
                        "leaseExpiresAt": {
                          "type": "integer",
                          "description": "Unix epoch milliseconds"
                        },
                        "message": {
                          "type": "object",
                          "required": [
                            "text",
                            "recipient"
                          ],
                          "properties": {
                            "text": {
                              "type": "string"
                            },
                            "recipient": {
                              "type": "object",
                              "required": [
                                "externalConversationId",
                                "externalCustomerId"
                              ],
                              "properties": {
                                "externalConversationId": {
                                  "type": "string"
                                },
                                "externalCustomerId": {
                                  "type": "string"
                                }
                              }
                            }
                          }
                        }
                      }
                    }
                  ]
                }
              }
            }
          },
          "400": {
            "description": "Invalid request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Invalid or revoked key",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Inactive integration",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Missing or foreign delivery",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "409": {
            "description": "Lease lost or conflicting completion",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "413": {
            "description": "JSON exceeds 64 KB",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "415": {
            "description": "Use application/json",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "503": {
            "description": "Busy lease, retry delayed, or temporary failure. Retry-After header applies.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            },
            "headers": {
              "Retry-After": {
                "schema": {
                  "type": "string"
                },
                "description": "Delay in seconds before retrying"
              }
            }
          }
        }
      }
    },
    "/v1/deliveries/start": {
      "post": {
        "operationId": "startDelivery",
        "security": [
          {
            "integrationKey": []
          }
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "additionalProperties": false,
                "required": [
                  "deliveryId",
                  "leaseId"
                ],
                "properties": {
                  "deliveryId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "leaseId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  }
                }
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Success. See outgoing-delivery-api.md for response states.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "status"
                  ],
                  "properties": {
                    "status": {
                      "enum": [
                        "sending",
                        "sent"
                      ]
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Invalid request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Invalid or revoked key",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Inactive integration",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Missing or foreign delivery",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "409": {
            "description": "Lease lost or conflicting completion",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "413": {
            "description": "JSON exceeds 64 KB",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "415": {
            "description": "Use application/json",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "503": {
            "description": "Busy lease, retry delayed, or temporary failure. Retry-After header applies.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            },
            "headers": {
              "Retry-After": {
                "schema": {
                  "type": "string"
                },
                "description": "Delay in seconds before retrying"
              }
            }
          }
        }
      }
    },
    "/v1/deliveries/complete": {
      "post": {
        "operationId": "completeDelivery",
        "security": [
          {
            "integrationKey": []
          }
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "additionalProperties": false,
                "required": [
                  "deliveryId",
                  "leaseId",
                  "providerMessageIds"
                ],
                "properties": {
                  "deliveryId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "leaseId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "providerMessageIds": {
                    "type": "array",
                    "maxItems": 20,
                    "items": {
                      "type": "string",
                      "minLength": 1,
                      "maxLength": 200
                    },
                    "minItems": 1
                  }
                }
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Success. See outgoing-delivery-api.md for response states.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "status"
                  ],
                  "properties": {
                    "status": {
                      "enum": [
                        "sent"
                      ]
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Invalid request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Invalid or revoked key",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Inactive integration",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Missing or foreign delivery",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "409": {
            "description": "Lease lost or conflicting completion",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "413": {
            "description": "JSON exceeds 64 KB",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "415": {
            "description": "Use application/json",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "503": {
            "description": "Busy lease, retry delayed, or temporary failure. Retry-After header applies.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            },
            "headers": {
              "Retry-After": {
                "schema": {
                  "type": "string"
                },
                "description": "Delay in seconds before retrying"
              }
            }
          }
        }
      }
    },
    "/v1/deliveries/fail": {
      "post": {
        "operationId": "failDelivery",
        "security": [
          {
            "integrationKey": []
          }
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "additionalProperties": false,
                "required": [
                  "deliveryId",
                  "leaseId",
                  "outcome",
                  "code"
                ],
                "properties": {
                  "deliveryId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "leaseId": {
                    "type": "string",
                    "minLength": 1,
                    "maxLength": 128
                  },
                  "outcome": {
                    "enum": [
                      "retry",
                      "failed",
                      "unknown"
                    ]
                  },
                  "code": {
                    "type": "string",
                    "maxLength": 80,
                    "pattern": "^[a-z][a-z0-9_]*$"
                  },
                  "retryAfterMs": {
                    "type": "integer",
                    "minimum": 0,
                    "maximum": 3600000
                  },
                  "providerMessageIds": {
                    "type": "array",
                    "maxItems": 20,
                    "items": {
                      "type": "string",
                      "minLength": 1,
                      "maxLength": 200
                    }
                  }
                }
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Success. See outgoing-delivery-api.md for response states.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "status"
                  ],
                  "properties": {
                    "status": {
                      "enum": [
                        "queued",
                        "failed",
                        "unknown",
                        "sent"
                      ]
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Invalid request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Invalid or revoked key",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Inactive integration",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Missing or foreign delivery",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "409": {
            "description": "Lease lost or conflicting completion",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "413": {
            "description": "JSON exceeds 64 KB",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "415": {
            "description": "Use application/json",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "503": {
            "description": "Busy lease, retry delayed, or temporary failure. Retry-After header applies.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "error"
                  ],
                  "properties": {
                    "error": {
                      "type": "object",
                      "required": [
                        "code"
                      ],
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        }
                      }
                    }
                  }
                }
              }
            },
            "headers": {
              "Retry-After": {
                "schema": {
                  "type": "string"
                },
                "description": "Delay in seconds before retrying"
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "securitySchemes": {
      "integrationKey": {
        "type": "http",
        "scheme": "bearer",
        "bearerFormat": "TryDesk integration key"
      }
    }
  }
}